- Palm Bay, Florida 32909
- Mon - Fri 9:00am - 06:00pm
- (772) 900-5865
Menu
- Palm Bay, Florida 32909
- (772) 900-5865
Menu
Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at JND Cleaning Services.
Simply click the blue "request a quote" button at the top of the entire site to book a cleaning, and as you provide information about your home and your schedule, your quote will dynamically adjust.
No, you’re only charged based on the amount of time your cleaner was actually at your home working. If they finish early, you aren’t charged the full amount quoted.
Absolutely not! We wouldn’t want pushy sales people coming to our house so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.
Yes we do. All products used by us in our services are provided by us. We also use our own equipment and tools such as mops, vacuums, dusters, steam machines and others.
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
We love pets! We advise to notify us prior to your appointment about your pets. We also advise that you secure them in case any of your pets are shy around new people.
we don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
It's entirely up to you. If you're not going to be home, make sure you let us know how to access your home by providing the information when you book the service or a few hours before.
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.
You are not charged until after the cleaning has been completed. Your invoice will reflect only the amount of time that your cleaner was actually at your home working, rounded-up to the nearest 15 minute increment.
Here’s a listing of what gets cleaned in every room of your house during a standard cleaning. You can also request extra items via your customer dashboard.
Yes we do. All products used by us in our services are provided by us. We also use our own equipment and tools such as mops, vacuums, dusters, steam machines and others..
No problem. Please notify us within 24 hours of your cleaning and we will make sure someone goes back and re-clean that area without any additional charges being added to your invoice. At the end of every cleaning, you will receive an email requesting your feedback and to rate your maids. We care about your opinion and level of satisfaction.
We offer a range of services from weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting the front page and clicking on the “Services” button halfway down the page.
Only one cleaner is sent to your home. If you’re on a recurring schedule, we’ll do our best to match you with the same person going forward.
Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We also require significant experience in residential house cleaning to work with us.